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Managed Services

Managed Services

Operational Philosophy
MAN
MACHINE
METHOD
Mission Focus
User Parameters
Fit for Purpose
Security Parameters
Security
Network Parameters
High Availability
Physical Assets
Design
Operate
Build
Maintain

We provide managed services in mission critical operations. The full benefits of managed services in mission critical operations can only be realised when the service provider has the capability to fuse physical assets, multi-layered parameters and operational philosophy in a complex eco-system

We completed the design & build of the nationwide Government Integrated Radio Network (GIRN) within a short timeframe, and provided maintenance & operation services in parallel when the first user came on board within 6 months of build commencement

We are a major lifecycle design-build-maintain service provider to the Malaysian Armed Forces for tactical systems, flight simulators and land-based simulator systems

Our maintenance & operation services are remunerated on the basis of performance outcomes. Our track record of constantly meeting defined periodic Key Performance Indicators (KPI) in Service Level Agreements (SLA) with many user agencies, is the hallmark of our service excellence

Our services are certified as ISO 9001:2008 compliant, and we are an Approved Maintenance Organisation (AMO) certified by the Malaysian State Technical Airworthiness Authority

Design
Operate
Build
Maintain

We provide managed services in mission critical operations. The full benefits of managed services in mission critical operations can only be realised when the service provider has the capability to fuse physical assets, multi-layered parameters and operational philosophy in a complex eco-system

We completed the design & build of the nationwide Government Integrated Radio Network (GIRN) within a short timeframe, and provided maintenance & operation services in parallel when the first user came on board within 6 months of build commencement

We are a major lifecycle design-build-maintain service provider to the Malaysian Armed Forces for tactical systems, flight simulators and land-based simulator systems

Our maintenance & operation services are remunerated on the basis of performance outcomes. Our track record of constantly meeting defined periodic Key Performance Indicators (KPI) in Service Level Agreements (SLA) with many user agencies, is the hallmark of our service excellence

Our services are certified as ISO 9001:2008 compliant, and we are an Approved Maintenance Organisation (AMO) certified by the Malaysian State Technical Airworthiness Authority